Terms and Conditions

Effective Date: May 12, 2026·Last Updated: May 12, 2026

1. Acceptance of Terms

By creating an account or using Analyst Zero (the “Service”), you agree to these Terms and Conditions (“Terms”). If you are using the Service on behalf of a company, you represent that you have authority to bind that company to these Terms. If you do not agree, do not use the Service.

These Terms form a binding agreement between you and the operator of Analyst Zero (“we,” “us,” “our”).

2. Service Description

Analyst Zero is an AI growth analyst for early-stage startups. You connect your data sources (such as Google Analytics 4 and Google Search Console) and provide some business context, and we deliver a written analysis of what is working, what is broken, and what to fix first. We call each analysis a “read.”

We do not write to any property or tool you connect. We do not run advertising. We do not deploy code into your stack. We read your data, interpret it, and give you back a written read.

3. Account Requirements

To use the Service, you must:

  • Be at least 18 years old
  • Provide accurate account information, including a valid email address
  • Maintain one account per legal entity (a single person managing multiple businesses may operate one account per business)
  • Keep your login credentials secure
  • Notify us promptly if you suspect unauthorized access to your account

You are responsible for all activity under your account.

4. Acceptable Use

You agree not to:

  • Attempt to scrape, reverse engineer, or extract source code from the Service
  • Abuse, overload, or attempt to disrupt our infrastructure or our third-party providers
  • Submit content you do not have the right to submit, including data belonging to clients or employers without authorization
  • Use the Service to violate any law or third-party right
  • Resell, sublicense, or repackage the Service or its outputs as a competing AI growth analyst product. You retain full rights to use, share, and adapt the reads we generate for you inside your own business (see Section 6).
  • Attempt to circumvent rate limits, the free-tier read cap, or any other technical restriction
  • Use the Service to harass, defame, or harm another party
  • Probe for security vulnerabilities outside of a coordinated disclosure process

We may suspend or terminate accounts engaged in any of the above.

5. Subscription and Billing

Tiers

  • Free tier: four reads per calendar month, no payment required.
  • Pro tier: $99 per month, unlimited reads, billed monthly via Stripe.

Billing

When you upgrade to Pro, you authorize us, through Stripe, to charge your payment method on a recurring monthly basis until you cancel. Your subscription renews automatically.

Cancellation

You can cancel your Pro subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You retain access to Pro features until that date.

Refunds

We offer a refund within the first seven days of your initial Pro subscription if you are not satisfied. After seven days, payments are non-refundable except where the Service is materially defective and we are unable to remedy the issue within a reasonable time, or where required by applicable law.

Price changes

If we change prices, we will notify you at least 30 days in advance. Price changes take effect on your next billing cycle after the notice period.

6. User Content and Memory Vault

Your data is yours

You retain all rights to the data you connect, paste, type, or otherwise provide to the Service. This includes your business context, your worry text, anything you add to your memory vault, and the data we read on your behalf from the tools you connect.

License to operate

You grant us a limited, non-exclusive, royalty-free license to store, process, and transmit your data solely for the purpose of operating the Service for you. This includes sharing relevant context with our subprocessors as needed to generate your reads. The license ends when you delete the data or your account.

The reads we generate

The written analyses (reads) generated for your account belong to you. You can use them however you want inside or outside your company. We retain no exclusive rights over your reads.

Deletion

You can delete individual memory vault entries at any time. You can request full account deletion by contacting us, after which all your data is removed from our database. See the Privacy Policy for details.

7. Third-Party Services

We use a small number of third-party subprocessors to operate the Service. These cover analytics access, AI inference, hosting, authentication, payment processing, and transactional email. By using Analyst Zero, you acknowledge that your data is shared with these subprocessors solely as needed to deliver the Service, and is subject to their own terms.

Your card details are handled directly by our payment processor and never touch our servers. Our AI subprocessor’s standard terms exclude API inputs and outputs from model training by default, and we do not opt in to any training-data programs on your behalf.

The full subprocessor list is available on request. Email us at support@analystzero.co if you need it for a vendor or procurement review.

We are not responsible for the availability, accuracy, or terms of these subprocessors. Their service interruptions may affect ours.

8. Intellectual Property

We own the Service, including the Analyst Zero brand, the application, the proprietary methods we use to generate your reads, and all software we have built. You may not copy, reproduce, or build a competing product from our materials.

You own your data and the reads we generate for you. We claim no ownership over either.

If you send us feedback or suggestions, you grant us a non-exclusive, royalty-free, perpetual license to use that feedback to improve the Service, without obligation to compensate you.

9. Disclaimers

The Service is provided “as is” and “as available.”

  • Accuracy is best-effort. Reads are generated by an AI model interpreting the data you connect. The model can be wrong. We work hard to make the analysis credible, but we do not guarantee that every finding is correct.
  • Data quality is upstream. If the setup of a tool you connect is broken, sampled, or misconfigured, our read will reflect that. We are not responsible for the quality of the data you connect.
  • Recommendations are advisory. Anything we recommend (channels to test, fixes to make, hypotheses to investigate) is a starting point for your own judgment. We are not your fiduciary, your auditor, or a substitute for professional financial, legal, marketing, or strategic advice.
  • No uptime guarantee. We work to keep the Service available, but we do not commit to a specific uptime percentage or service-level agreement.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if we have been advised of the possibility of such damages.
  • Our total cumulative liability arising out of or relating to the Service is capped at the amount you paid us in the 12 months immediately preceding the event giving rise to the claim, or $100, whichever is greater.

Some jurisdictions do not allow certain limitations on liability, so portions of this section may not apply to you.

11. Termination

You can terminate your account at any time by deleting it from your account settings or by contacting us.

We can suspend or terminate your account if you violate these Terms, abuse the Service, fail to pay amounts owed, or pose a risk to other users or our infrastructure. Where practical, we will notify you first and give you a chance to remedy the issue.

On termination, your right to use the Service ends. You can export your memory vault before deletion. After full account deletion, we remove your data as described in the Privacy Policy.

Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, governing law) survive.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email and post the updated Terms in the app at least 30 days before they take effect. Continued use of the Service after the effective date means you accept the updated Terms.

13. Disputes

Before initiating any formal dispute, you agree to email us at support@analystzero.co and attempt to resolve the issue in good faith. Most concerns can be settled this way.

If a dispute cannot be resolved informally, it will be governed by, and any proceeding will be brought in, the courts of the jurisdiction in which you reside, under the law of that jurisdiction. Nothing in these Terms is intended to deprive you of mandatory consumer-protection rights you have under your local law.

The party that prevails in any dispute waives its right to recover attorneys’ fees and costs from the other party, except where applicable law provides otherwise.

14. Contact

Questions about these Terms can be sent to:

support@analystzero.co